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Legal

COPPA notice to parents

The US Children's Online Privacy Protection Act (COPPA) asks us to tell you, before we collect anything from your child under 13, what we collect, why, and what you can do about it. This is that notice. It works alongside our privacy policy and children's notice.

Última atualização: 22 de outubro de 2026EnglishEspañol

Este texto ainda não está disponível no seu idioma, por isso mostramos a versão em English.

  1. 1Who we are

    The operator of Earbunny is Omnibus, Ltd., postal address and telephone number available on request at the email below. Email or use the contact form. We are the only operator collecting personal information from children through Earbunny.

    We need your consent first. We collected your email address when you created your parent account. We will not collect anything from your child until you have read this notice and given consent in the app.

  2. 2What we collect from your child, and how

    InformationHow we get itWhy
    First name (or nickname) and birth yearYou enter it when you add your childTo show the profile and pick the right age band
    Device information: phone and watch model, iOS and app version, a device identifier, push token, earbud model and battery levelAutomatically from the appTo run the app, send alerts and keep it secure (internal operations)
    Headphone listening level and time, weekly sound dose; headphone and environmental audio levels from Apple HealthThe app on your child's phone; Apple Health only if allowedTo show listening level and safe-listening progress to your child and you
    Posture state during listening sessions (for example upright or slumped) and its durationEarbud motion sensors, processed on the phonePosture nudges and summaries
    Earbud connection, drop and left-behind events, night useThe appAlerts and help finding a lost earbud
    Location at the moment an earbud drops or is left behindiOS Location Services, only with permissionShowing where the earbud was lost; deleted after 7 days
    Goals, stars, streaks, rewards, cheers, wardrobe, hearing game results, display name and weekly points in the leagueThe appGoals and rewards you set up together

    We never collect your child's email, phone number, photos, contacts, messages, voice or microphone audio, or what they listen to, and we use no advertising identifiers. The camera only reads the pairing QR code and stores no image. We never ask a child for more information than an activity needs.

  3. 4How we use it — and what we never do

    We use your child's information only to provide Earbunny to your child and to you: measurements, alerts, reports, goals and lost-earbud help, and to keep the service secure and working.

    • No advertising of any kind, and no behavioral or targeted advertising.
    • No profiling, no data sale, no third-party analytics or tracking in the app.
    • No hidden monitoring: your child always sees that monitoring is on and who can see their data.
  4. 5Who can see it

    • You, and a second parent only if you invite one.
    • Your child's friends see only a display name and weekly points in the league, and only if you turn friends on (it is off by default).
    • Schools you invite see only anonymous class averages, never your child's name, and only with at least 10 students reporting.
    • Service providers that run the service for us under contract and may use the data for nothing else: hosting in the EU, push notifications (Apple, Google), App Store billing (Apple), email delivery, and crash and log monitoring. The current list is in the subprocessor list.
    • Authorities, only when the law requires it or to protect someone's safety.

    We do not disclose your child's information to any other third party. If that ever changed, we would ask for your separate consent first, and you could say no and still use Earbunny.

  5. 6Your rights as a parent

    At any time, and free of charge, you can:

    • Review your child's information — in the app, or with Settings → Download my data.
    • Delete it — delete your child's profile in the app, which deletes their data, or ask us.
    • Refuse further collection — turn off a feature or permission, unpair the phone, or withdraw consent; we then stop collecting. You can agree to collection without agreeing to any disclosure to third parties.

    You can also write to . We first check that you are the child's parent, usually by asking you to write from the email on your parent account.

  6. 7How we protect it

    We keep a written information security program: encryption in transit and at rest, servers in the EU, strict access rules (a child's data is visible only to the child and linked parents), two-step verification and access logs for our staff, and a yearly review. Details on our security page.

  7. 8How long we keep it

    Our data retention policy for children's information:

    InformationKept for
    Raw listening and Apple Health samples30 days
    Minute summaries, events and alerts90 days
    Location at a drop or left-behind event7 days
    Live status10 minutes
    Daily summaries, badges, goals and reportsUntil you delete the child's profile or your account
    Encrypted backups30 days
    Your consent recordFor the life of the account and as long as the law requires us to prove consent

    We keep children's information only as long as needed for the purpose it was collected for, never indefinitely, and delete it securely.

  8. 9Questions

    Read the full privacy policy and the children's notice you can read together with your child. Questions: .