1Data controller
Your personal data is processed by Omnibus, Ltd. (the “Company”) as data controller.
Detail Value Legal name Omnibus, Ltd. Address available on request Country of incorporation available on request Registration number available on request Registered e-mail (KEP) will be published here once obtained Email Full details are in the privacy policy. This notice brings together the information the KVKK requires.
2Data controller's representative
If the Company is not established in Türkiye, it appoints a data controller's representative resident in Türkiye under Art. 16 KVKK and the Regulation on the Data Controllers' Registry. The representative's identity and contact details will be published here once appointed. Until then you can send your requests directly to the Company.
3Personal data we process
Category Data Whose Identity Name, username, birth year (for the age band) Parent, child and other family members Contact Email address; name and email you enter in the contact form Parent, website visitor Customer transaction Subscription plan, transaction ID and expiry (card details stay with Apple); goals, stars, streaks, rewards, cheers, friends and weekly league records; contact and support messages Parent, child Transaction security IP address, session and security logs, device identifier, phone model, iOS and app version, push token, parental consent records (who, when, from which device) Everyone Location Location at the moment an earbud drops or is left behind; low-accuracy location if "Monitor in background" is on The measured person Health (special category) Headphone level (measured or estimated dB), weekly sound dose, headphone and environmental audio levels from Apple Health, posture state and durations, hearing game results The measured person Other Earbud model, battery levels, earbud connection and drop events, night use The measured person We do not process: microphone audio or conversations, what is played (song or video titles), contacts, photos or messages, advertising identifiers. Raw motion data is processed on the phone and never sent to our servers.
4Purposes
- Running membership, sign-in and pairing of family members.
- Measuring listening level, sound dose, posture and earbud events and showing them to the person and their linked parents.
- Preparing and sending alerts, the weekly report and its PDF.
- Helping to find a dropped or left-behind earbud.
- Running goals, stars, streaks, rewards, the wardrobe, friends and the league.
- Running subscriptions (payment is taken by Apple).
- Producing anonymous class averages in a school programme a parent chooses to join (at least 10 reporting students).
- Information security, abuse prevention and fixing errors.
- Answering requests and complaints; meeting requests from authorities and legal obligations.
Data is never sold and never used for advertising, marketing or profiling. Earbunny is not a medical device and does not process data to diagnose or treat.
5Legal bases
Purpose Legal basis Membership, pairing, subscription, goals and rewards Art. 5(2)(c) — conclusion and performance of a contract Listening level, sound dose, Apple Health data, posture and hearing game (health-related) Art. 6(3)(a) — explicit consent (for a child, the parent's explicit consent) Event location and background location Art. 5(1) — explicit consent Information security, abuse prevention, debugging Art. 5(2)(f) — legitimate interest Legal obligations, requests from authorities Art. 5(2)(ç) — legal obligation Protecting rights in disputes, proving consent records Art. 5(2)(e) — establishing, exercising or protecting a right Optional website analytics Art. 5(1) — explicit consent (cookie choice) We take the cautious view that listening exposure and posture are health data. The explicit consent texts are kept separate from this notice, in the explicit consent text. Saying no only turns off the feature concerned; the rest of the app keeps working.
6How we collect data
Data is collected electronically, by automated or partly automated means: the iOS app, the Apple Watch app and widgets, the parent web dashboard, the contact form on this website, Apple Health (HealthKit) and iOS Location Services if you allow them, and the App Store for subscription status. A child's name and birth year are entered by the parent.
7Transfers
- Linked parent accounts: a person's data is visible only to them and their linked parents.
- Schools: only if a parent opts in, only as anonymous class averages and only when at least 10 students report.
- Processors: our hosting provider in the EU; website and web dashboard infrastructure (Cloudflare, Vercel); Apple (App Store payments, Sign in with Apple, push notifications); Google (Firebase Cloud Messaging for web notifications, optional Google sign-in); an email delivery provider; crash and server log monitoring. Current list: subprocessors.
- Public authorities: only where the law requires.
Transfers abroad (Art. 9)
Our servers are in the EU and some processors are in the United States, so your data is transferred abroad. Under Art. 9 as amended by Law No. 7499 and the Regulation on transfers of personal data abroad, we transfer:
- on the basis of an adequacy decision of the Board, where one exists for the destination;
- otherwise under an appropriate safeguard: the Board's standard contract (notified to the Board within 5 business days of signature), binding corporate rules approved by the Board, or a written undertaking authorised by the Board;
- and only where none of these is possible, in incidental, non-recurring cases under the exceptions of Art. 9(6), including explicit consent. We do not base regular transfers on consent.
8Retention
Data Period Raw volume samples and Apple Health samples 30 days Minute summaries 90 days Event records 90 days Event location 7 days Live status 10 minutes Pairing codes 10 minutes, single use Daily summaries, badges, reports Until the account is deleted Contact messages, account deletion reasons 24 months Encrypted backups 30 days Account deletion is irreversible; data is erased no later than 30 days after the request and also drops out of backups. When a parent deletes a member, that member's data is deleted too. Expired data is deleted, destroyed or anonymised.
9Your rights under Art. 11 KVKK
By applying to the data controller, you have the right to:
- learn whether your personal data is processed;
- request information if it has been processed;
- learn the purpose of processing and whether it is used accordingly;
- know the third parties in Türkiye or abroad to whom it is transferred;
- request correction if it is incomplete or inaccurate;
- request erasure or destruction under the conditions of Art. 7;
- request that correction, erasure or destruction be notified to the third parties it was transferred to;
- object to a result against you arising from analysis exclusively by automated systems;
- claim compensation if you suffer damage from unlawful processing.
A parent or guardian applies on behalf of a minor.
10How to apply
The application methods, required information and form are in the data subject application form. In short: email from the address registered with us, or apply by KEP, secure electronic or mobile signature, in writing, or through the contact form. The app also offers Settings → Download my data and Delete account. We conclude applications free of charge within 30 days at the latest. If you are not satisfied with our answer you can complain to the Personal Data Protection Board (Art. 14).
11VERBİS
Details of our registration with the Data Controllers' Registry Information System (VERBİS) will be published here once registration is complete. Registry entries are public on the Board's website.
12Changes
When we update this notice we publish the new version here and announce material changes in the app and by email. If we add a new purpose or type of data, we ask for your explicit consent again. The effective date is at the top of the page.
Legal
KVKK privacy notice (Türkiye)
This is the information notice (aydınlatma metni) required by Art. 10 of the Turkish Personal Data Protection Law No. 6698 (KVKK) and the Communiqué on the duty to inform. It supplements our privacy policy for users in Türkiye. The Turkish version is binding.
